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FAQs — Frequently Asked Questions About Walk-in Tubs, Showers & Baths

Over the years, we’ve fielded every question imaginable when it comes to remodeling and upgrading bathrooms. Since we have worked with so many homeowners, we know the questions you’re going to ask before you even ask them! In the space below, we have highlighted some of the questions we have heard most from customers.

Still have questions? No worries, our customer service team is standing by to help you get the answers you need, so that you can be one step closer to your dream bathroom.

General FAQ

Bath Expo is a Texas-based company that is committed to creating a better life for our customers. That’s why we offer gorgeous, low-maintenance bathing solutions, installed by our team of trained experts, including a Master Plumber, that are designed to improve the functionality and aesthetics of your bathroom. We are passionate about creating customers for life and will always stand behind our limited lifetime warranty to ensure that your beautiful new bathing solutions will last for years to come.

Because every project is unique, it is difficult to give an accurate quote over the phone or online. Many “set prices” don’t account for unforeseen costs and hidden fees which can drastically increase the original quote. At Bath Expo, we offer in-home consultations where an expert will come to your home to evaluate everything involved in your project and will provide you with an exact quote that won’t come with any pricing surprises.

As a Texas-based company since 2006, we strive to ensure that our fellow Texans receive products that will last them for life. That’s why we provide all of our customers with a full, limited lifetime warranty to ensure that their investment will be protected.

When you schedule a free, no-obligation consultation with us, you can expect to meet with a design expert who will listen to your goals and recommend design options that are based on both your needs, style, and budget. We will also review the details of the project and take professional measurements to ensure accurate pricing now, and accurate results in the end.