Fabulous! I am very happy. The process was fairly painless, and it turned out even better than expected. We think the color should be called Cafe Au Lait, so beautiful. Those installers were very sweet and helpful - Mikey and Marvin were just wonderful. They stayed until 10:30 to finish. They are such hard workers, and I truly appreciate all their efforts. I usually worry about people in my house, and they made me feel very comfortable.
Overall, this would have been 5 stars, except for some communication issues with the Project managers. I truly felt there should have been a presite inspection, as this would have made everyone's job much easier and cleared up any concerns before they started. We had an incorrect product delivered, and if we had had an inspection beforehand, this would not have been the case. Overall, could not have been happier with Mike and his crew - they were outstanding, and stayed until 7 to make sure it got done in one day. Diana was just fantastic, and we would give them all ten stars!
It was great. It happened exactly like the salesman said, and we were very happy... Kevin took great care of us, and made sure the install was problem free. Mike was just outstanding, and Diana made sure our bath was exactly as we had envisioned. We would absolutely recommend this company!
They put in a shower in the master bath...excellent job ! Very professional.
Everything was as simple and easy as they said it would be. I would definitely refer anyone to them!
The salesperson was knowledgeable and answered all questions prior to our agreeing that the work be done. When the two gentlemen arrived to replace the old shower with the new, they were courteous and professional. The new shower looks great!
The salesman Donald was wonderful and the two men that came out to install my bathtub was top on the line contractors. Brian explained everything and very professional. I would recommend this company to anyone.
We love the end result....The installer was really good, and took great care of us. He was very friendly, and was training a new installer. They were very fun to watch - it seemed like they'd worked together forever. Steve was great, very knowledgeable. Our only negative would likely be that we weren't kept apprised of the job. I would suggest perhaps having the install crews ready and trained when you start expanding your sales team rather than after... We felt that we had to chase the installation manager to get updates and progress reports, and would strongly suggest you put a better communication system in place for your clients. In closing, we love the bath, and if the systems were improved, would consider purchasing from the company again.
My wife and I have been wanting to have our bath area changed out for quite awhile but were afraid that it would take too long and be very messy but everything was great with Bath Planet. Vince was very professional, did a great job and everything was completed when they said it would be with no mess at all and needless to say we were very surprised and very happy, we only wish we had done it sooner. We would definitely recommend Bath Planet to anyone looking to redo their bathroom.
The increase in convenience and safety has been exceptional. We no longer have to worry about getting in and out of a shower, especially as my wife has recently had knee surgery. Todd was outstanding. He was a hard worker and made sure to protect our hardwood floors, and did a beautiful job on the woodwork. We would absolutely recommend Bath Expo to anyone considering a remodel!
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